Coras Lodge Privacy Policy

Privacy Policy

Effective Date: [July 15, 2025]

Contact Email: bookcoras@gmail.com

Coras Lodge (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal data of our guests and website visitors. This Privacy Policy explains how we collect, use, share, and safeguard your personal information, and your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant regulations.


1. Information We Collect

We may collect the following categories of personal data when you interact with us:

  • Identity Data: name, title, date of birth, and gender.

  • Contact Data: email address, phone number, billing and mailing address.

  • Transaction Data: booking details, payment information, and stay preferences.

  • Technical Data: IP address, browser type, device identifiers, cookies, and usage data.

  • Marketing and Communication Data: your preferences for receiving promotional messages.


2. How We Use Your Information

We process your personal data for the following purposes:

  • To manage reservations and provide services you request.

  • To respond to inquiries and provide customer support.

  • To send updates, promotions, and marketing communications (where permitted by law).

  • To improve our website and guest experience.

  • To comply with legal obligations and resolve disputes.

We rely on the following lawful bases for processing under GDPR:

  • Performance of a contract (e.g., booking a stay).

  • Consent (e.g., subscribing to marketing emails).

  • Legitimate interests (e.g., maintaining guest relations, improving services).

  • Compliance with legal obligations.


3. Sharing and Disclosure

We do not sell, rent, or otherwise distribute your personal data to third parties for their marketing purposes. We may share your information only with:

  • Service providers who assist in delivering our services (e.g., payment processors, booking systems, email providers).

  • Regulatory authorities, law enforcement, or courts when required by law.

  • Successors in the event of a business transfer (e.g., merger, acquisition).

All third parties are required to respect the security of your data and to process it in accordance with applicable laws.


4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.


5. International Transfers

As an international lodge, we may transfer and store your personal data outside your home country. Where applicable, we implement safeguards (such as Standard Contractual Clauses under GDPR) to ensure adequate protection of your data.


6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data, subject to legal obligations.

  • Restriction: Request to restrict processing of your data.

  • Data Portability: Request transfer of your data to another service provider.

  • Objection: Object to processing for marketing or other legitimate interests.

  • Withdraw Consent: Withdraw consent for marketing communications at any time.

  • Do Not Sell My Personal Information (CCPA): California residents may opt out of the “sale” of personal information as defined under the CCPA (note: Coras Lodge does not sell personal data).

To exercise these rights, please contact us at bookcoras@gmail.com.


7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze site performance, and deliver personalized content. You can manage your cookie preferences through your browser settings.


8. Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet is completely secure.


9. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from minors. If we learn that we have collected data from a child, we will delete it promptly.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Email: bookcoras@gmail.com